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Last updated: August 13, 2026
How The Bike Cave works
We review e-bikes, film them for our YouTube channel, and organize everything here so you can find the right bike. When you're ready to buy, our links take you to the manufacturer's own store. The purchase, the payment, and the delivery all happen there.
Not sure which bike?
That's what the bike-finder quiz is for: 20 plain-English questions, and you get the five bikes that fit you best.
Shipping and returns
Shipping times, costs, and return windows are set by the store you buy from, not by us. Most direct-to-consumer e-bike brands ship free in the continental US and allow returns within 14 to 30 days, but the details vary by brand, so check the seller's shipping and returns pages before ordering. If a shipment goes wrong, contact the seller's support first; they own the order.
Warranty
Every bike we review comes with the manufacturer's warranty, typically one to two years covering the frame, motor, battery, and electronics. Warranty claims go directly to the manufacturer. Keep your order confirmation; it's your proof of purchase.
Found a mistake on a page?
Specs and prices change constantly. If you spot something outdated, tell us at thebikecave.yt@gmail.com and we'll fix it.
Business and partnerships
Brands and press: reach us at thebikecave.yt@gmail.com.
